Privacy Policy
Effective Date: May 1, 2024
1. Types of Data Collected
We collect the following categories of personal information from users:
- Identity Data: Full name, username, and profile photo.
- Contact Data: Email address, phone number, and mailing address.
- Financial Data: Payment information (processed securely through third-party services).
- Technical Data: IP address, browser type, operating system, and usage data from cookies.
- Marketing and Communications Data: Preferences for receiving promotional materials, surveys, and feedback.
2. Methods of Data Collection
We collect personal data through:
- Direct Interaction: When you fill out forms, register for a course, or communicate with us.
- Automated Technologies: As you navigate our site, we collect technical data using cookies, server logs, and similar tools.
- Third-Party Sources: Payment processors, analytics providers, and marketing platforms.
3. Purpose of Data Collection
Your personal data is used for the following purposes:
- To process transactions and deliver courses.
- To provide customer support and respond to inquiries.
- To personalize user experience and improve website functionality.
- For marketing purposes, such as sending promotional emails (with the option to unsubscribe).
- To comply with legal obligations.
Legal Basis for Processing (for EU users):
- Performance of a contract (course delivery).
- Consent (marketing emails).
- Legitimate interest (website improvement and fraud prevention).
4. Third-Party Sharing and Disclosure
We may share your personal data with:
- Payment Processors: Stripe, PayPal, and other secure services to facilitate transactions.
- Email Marketing Services: To send newsletters and course updates.
- Analytics Tools: Google Analytics and similar platforms to analyze website usage.
- Business Partners: Only when necessary to deliver course materials or joint offerings.
We ensure these third parties handle your data in accordance with privacy laws and provide links to their privacy policies when applicable.
5. Data Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access or breaches. This includes:
- SSL encryption on our website.
- Secure third-party payment gateways.
- Access controls to limit internal data access.
While we strive to protect your data, no online service can guarantee absolute security. Users are responsible for safeguarding their account credentials.
6. User Rights and Choices
You have the right to:
- Access and Correct Data: Request access to your data and correct inaccuracies.
- Delete Data: Request the deletion of your personal information.
- Withdraw Consent: Opt-out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
- Restrict Processing: Request to limit the use of your data in certain circumstances.
To exercise these rights, email us at [email protected].
7. International Data Transfers
If you are located outside of the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer and acknowledge that U.S. data protection laws may differ from those in your jurisdiction.
8. Children’s Privacy
Our website and courses are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it promptly.
9. Cookies and Tracking Technologies
We use cookies to:
- Recognize returning users and save preferences.
- Analyze website traffic and performance.
- Personalize content and ads.
Users can manage cookie settings through their browser or opt-out of tracking. Disabling cookies may affect website functionality.
10. Policy Updates and Notification
This Privacy Policy is subject to updates. Any changes will be posted on this page, and significant updates will be communicated via email.
Last Updated: December 27, 2024
11. Contact Information
For any questions or concerns regarding this policy or your data, please contact us at:
Email: [email protected]
Address:
Cleverful LLC
PO Box 1581
Lebanon, TN 37088